Passion / Pride / Progress

Darlington FC privacy notice

 

We're committed to respecting your privacy and keeping your personal information safe. This privacy policy tells you what to expect when Darlington FC collects personal information.

In particular, this notice tells you about how we use your information:

How we may use your information

We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.

The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

  • where you have provided your consent to allow us to use your data in a certain way
  • where the processing is necessary to carry out for the performance of a contract with you
  • where the processing is necessary in order for us to comply with a legal obligation; or
  • where it is in our legitimate interests to perform our functions, for example, sending you administrative communications where our legitimate interest is to raise funds and to deliver services to you.

 

What personal information we collect about you

We may collect personal information about you. We do not usually collect sensitive personal information about our supporters unless there is a clear reason for doing so.

We may collect personal information about you when you:

  • register with us for information
  • use our services
  • purchase match/season tickets
  • sign up for publications or newsletters
  • volunteer for us
  • make a donation
  • purchase an item from the online shop
  • telephone, write, contact us online or text us or otherwise provide us with your personal information.

This can include information such as your name, communication preferences, email address, postal address, IP address, telephone number, mobile number, date of birth or bank account details so we can process donations. In some cases we may also collect information about you from publicly available sources.

We do not collect sensitive personal information about our you unless there is a clear reason for doing so and only where appropriate.

We will only collect personal data with your consent, and clear notices will be provided on relevant forms and communications, so you know what information we need and why we need it.

Telling us when things change

You can change your mind at any time about how we contact you or ask us to stop contacting you.

You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether.

Please contact us and we’ll make the changes for you:

  • call in at Quaker Retail
  • email mailings@darlingtonfc.org
  • write to Darlington Football Club, Blackwell Meadows, Grange Road, Darlington. DL1 5NR.

If you tell us that you no longer want to receive further contact from us and you are on our supporter database, it may take a short while before our communications stop altogether as selection of supporter information for some of our communications is done a few weeks in advance of mailing. If you request to receive no further contact from us, we will keep the information we hold on you and add you to our suppression lists to ensure that you do not receive unwanted materials in the future.

Access to your information and correction

We want to make sure that your personal information is accurate and up to date.

You have the right to see a copy of the information that we hold about you.  If you wish to make a request, please submit it in writing to mailings@darlingtonfc.org, or send it by post to the address given above.

Update and Amend Your Personal Information:

You have the right to ask that the information we hold about you is corrected by contacting us as above. We encourage you to update your personal information promptly if it changes.

If you are dissatisfied with our response to any of your data privacy concerns you have the right to raise this with the Office of the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (https://ico.org.uk).

24 May 2018

 

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